FAQ

  • What benefits can you guarantee?

    All projects we take up carry the following guarantees: Confidentiality guarantee: All client details will be kept confidential Price guarantee: Minimum 60% cost-saving over on-site development Results guarantee: Progress-linked payments weighted toward the end.

  • What is the quality of people you employ?

    The quality of a software development company is ultimately the quality of its people. Our people are very strong for software projects:

    Are English-speaking Graduate/Post-Graduate Engineers Have freshers with full of knowledge and new ideas. Mindfire's selection process includes a 1-hour written technical test, 4+ hours of interviewing, reference checking and actual problem-solving on the computer!

  • What are your payment models?

    We work either for fixed-price projects, or on per-hour rates basis. For long-term committed clients who prefer time-based billing, we also offer a monthly rate.

  • What are your payment terms?

    For fixed-price projects: Advance: 20% Early proof-of-concept: 20% Beta release: 30% Final release: 30% For per-hour rate projects: monthly These are typical distributions and individual projects may differ in details.

  • How do you assure confidentiality?

    All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we create isolated cells disconnected from any public network. At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

  • We are worried about quality; how do you assure solid projects?

    Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong. Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

  • We are worried about support; how do you handle this issue?

    This is our strong point, and shows our confidence in our work. We issue defect resolution for all our development, unconditionally.

  • Why should we trust you?

    We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time.